Road traffic accidents (RTAs) occur frequently on Russian roads, but due to ignorance of their own rights, opportunities and responsibilities, many drivers ignore the need to make certain calls and other actions, which complicates subsequent proceedings. Where to call and what to do if you get into a road accident will be discussed in the article.
Phone numbers to call in case of an accident
If there is a collision between two or more vehicles, several actions must be taken. The first of them is a call to the State Automobile Inspectorate (SAI). Its employees, upon arriving at the scene of the incident, will assess the situation, draw up a protocol recording the main provisions of the accident and make a final decision on further actions. The general number to call is 102.
Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; Free call for all of Russia.
If you still cannot get through to the traffic police officers, you can try using another method - calling the “rescue service” using a single number throughout the country 112. You can get on the line from the number of any operator, and also if the SIM There is no card in the phone. The call will be answered by a call center operator who will ask what happened and connect to the nearest traffic police station.
If a serious road accident occurs and there are victims, it is necessary to call an ambulance to the scene of the accident. Many people remember these numbers from childhood : “01” for the fire service, “02” for the police and “03” for the ambulance. But if you try to dial this two-digit combination from a mobile phone, the system will most likely notify you that the number was dialed incorrectly. Therefore, to call, you need to put a unit in front of the number (101, 102, 103) or use the combination 911.
Table - how to call the traffic police from different operators. (These telephone numbers are the same for calling any police service, including traffic police. The operator will transmit the information to the regional traffic police department, after which the traffic police officer on duty will call back to clarify the situation.)
A single number of the Ministry of Internal Affairs and the State Traffic Safety Inspectorate for all operators is 102.
Tele 2 | Beeline | MTS | Megaphone | Skylink |
020 | 002 | 020 | 020 | 902 |
The telephone numbers given are the same for calling all police services, including traffic police. By typing them, you can contact the operator, who will transfer the data to the regional traffic police service. After this, a traffic police officer will call the caller’s number and clarify the details of what happened. In addition, you can call the city traffic police numbers, because each locality has its own telephone number.
Emergency phone numbers in Moscow | ||||
Traffic police department on duty | When calling from a cell phone | Rescue service (regardless of operator) | Ministry of Emergency Situations | Emergency services operating promptly |
688 64 10, 688 81 71 | For MTS and Megafon - 112 , for Beeline - 002 | 0911 | (495) 208 34 26 | 112 |
Once all the circumstances have been clarified, the injured parties should contact their insurance company for compensation. The telephone number is indicated in the insurance contract.
How to call the traffic police in case of an accident in Moscow
Telephone number of the traffic police in Moscow in case of an accident and Moscow Region:
- Duty department: 8 (495) 623-70-70;
- Helpline and hotline: 8
Show all addresses and telephone numbers of the Moscow State Traffic Safety Inspectorate »
Traffic police department | Address | Accident investigation phone number |
Department of the State Traffic Safety Inspectorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Sadovaya-Samotechnaya, 1 | (495) 694-92-29 |
1 B 1 SP traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, st. Zaozernaya, 15B | (495) 700-59-19 |
1 BP DPS Traffic Police Department of Internal Affairs for the Central Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Krasnoselskaya Nizhnyaya, no. 5, building 11 | (499) 264-11-53 |
1 SP traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, Dmitrovskoye sh., 122 B | (495) 485-94-60 |
2 B 1 SP traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow region, p/o Odintsovo - 5, Mozhaiskoe highway, 19 km. | (495) 593-95-83 |
2 B 2 SP traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow region, Odintsovo district, Rublevskoye sh., no. 1 | (499) 727-47-47 |
2 BP DPS Traffic Police Department of Internal Affairs for the Central Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Alexandra Solzhenitsyna, 6 | (495) 911-36-28 |
2 SB traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, pos. Rublevo, st. Novoluchanskaya, 10 | (499) 727-18-05 |
3 B 1 SP traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, Dmitrovskoye sh., 122 B | (495) 485-91-20 |
3 BP DPS Traffic Police Department of Internal Affairs for the Central Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Lyusinovskaya, 12 A | (499) 237-30-42 |
3 SB traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, st. Kosygina, 18 | (499) 137-01-22 |
4 BP DPS Traffic Police Department of Internal Affairs for the Central Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Volkov lane, 10 | (499) 253-86-73 |
4 SB traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, st. Polina Osipenko, 6 | (495) 945-85-60 |
5 SB traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, st. Ostozhenka, 53 k. 2 | (499) 246-84-32 |
6 SB traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, st. Plyushchikha, 11 a | (499) 795-10-84 |
7 SB traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, st. Pryamikova, 4 | (495) 678-16-04 |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the Eastern Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Izmailovskoye sh., 73 B, building 1 | (499) 166-52-87 |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for ZAO Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Skolkovskoye shosse, 29 | (495) 448-64-15, |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the Green Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Zelenograd, st. Krupskaya, 1 | (499) 733-03-44 |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the Northern Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Smolnaya, 6 | (495) 601-05-61, |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the North-Eastern Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Veshnih Vody, 10, building 1 | (495) 616-09-08 |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the North-Western Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Isakovskogo, 35 | (495) 942-70-67 |
About the traffic police of the State Traffic Safety Inspectorate of the Department of Internal Affairs for the TiNAO State Administration of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Troitsk, Oktyabrsky Prospekt, 20 | (495) 849-34-05, |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the Southern Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Kashirskoe sh., 76, building 1 | 8, |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the South-Eastern Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Polbina, 25 | (499) 356-56-06 |
About the traffic police of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the South-Western Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Obrucheva, 25 | (495) 334-47-19 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Lobnenskaya, 20 | (495) 485-59-73 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Vagonoremontnaya, 27 | (495) 485-21-21 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Lobnenskaya, 20 | (495) 485-59-73 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Poslannikov lane, 20 | (495) 485-21-21 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Krasnoselskaya Verkhnyaya, 15 A | (499) 264-32-53 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Volkhovsky per., 16/20, building 3 | (495) 485-21-21 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Vagonoremontnaya, 27 | (495) 485-21-21 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Vagonoremontnaya, 27 | (495) 485-21-21 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Ordynka Bolshaya, 8 | (495) 953-28-63 |
Department of the Moscow State Traffic Safety Inspectorate No. 1 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Lobnenskaya, 20 | (495) 485-59-73; |
Department of the Moscow State Traffic Safety Inspectorate No. 2 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Tvardovskogo, 8, building 5 | (499) 740-12-75 |
Department of the Moscow State Traffic Safety Inspectorate No. 2 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Khoroshevskoye sh., 40 | (499) 740-12-75 |
Department of the Moscow State Traffic Safety Inspectorate No. 2 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Zelenograd, st. Krupskaya, 1 | (499) 733-94-51 |
Department of the Moscow State Traffic Safety Inspectorate No. 2 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Tvardovskogo, 8/5 | (499) 740-12-75 |
Department of the Moscow State Traffic Safety Inspectorate No. 2 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Pyalovskaya, 21 | (499) 905-72-58 |
Department of the Moscow State Traffic Safety Inspectorate No. 3 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Signalny proezd, 9 | (495) 375-16-00 |
Department of the Moscow State Traffic Safety Inspectorate No. 3 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Yunosti, 3 | (495) 375-16-00 |
Department of the Moscow State Traffic Safety Inspectorate No. 3 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Mira Ave., 207, building 1 | (495) 375-16-00 |
Department of the Moscow State Traffic Safety Inspectorate No. 3 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Signalny proezd, 9 | (495) 375-16-00 |
Department of the Moscow State Traffic Safety Inspectorate No. 3 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Yunosti, 1 | (499) 375-16-00 |
Department of the Moscow State Traffic Safety Inspectorate No. 3 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Izmailovsky Menagerie 2-ya, 2 A | (499) 166-66-53, |
Department of the Moscow State Traffic Safety Inspectorate No. 4 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Pererva, 21 | (495) 349-05-41 |
Department of the Moscow State Traffic Safety Inspectorate No. 4 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Nagatinskaya, 2, building 3 | (495) 349-05-41 |
Department of the Moscow State Traffic Safety Inspectorate No. 4 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Pererva, 21 | |
Department of the Moscow State Traffic Safety Inspectorate No. 4 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Nagatinskaya, 27, building 2 | (499) 612-18-56 |
Department of the Moscow State Traffic Safety Inspectorate No. 4 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow (Nizhnie Polya St., 35, building 2) | Moscow, Nizhnie Polya st., 35 building 2 | (495) 349-64-71 |
Department of the Moscow State Traffic Safety Inspectorate No. 5 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Varshavskoe sh., 170 D | (495) 382-94-42 |
Department of the Moscow State Traffic Safety Inspectorate No. 5 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Troitsk, Oktyabrsky Prospekt, 20 | (495) 851-33-70 |
Department of the Moscow State Traffic Safety Inspectorate No. 5 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Academician Glushko, 13 | (495) 711-81-09 |
Department of the Moscow State Traffic Safety Inspectorate No. 5 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Bogdanova, 17 | (495) 711-81-09 |
Department of the Moscow State Traffic Safety Inspectorate No. 5 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. 50 years of October, 6, building 1 | (495) 711-81-09 |
Department of the Moscow State Traffic Safety Inspectorate No. 5 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, Academician Glushko str., 13 | (495) 711-81-09 |
Department of the Moscow State Traffic Safety Inspectorate No. 5 of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Kyiv, 20 | (499) 249-11-55 |
Traffic Police Regiment of the State Traffic Safety Inspectorate of the Internal Affairs Directorate for the Central Administrative District of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow | Moscow, st. Panteleevskaya, 22 | (495) 684-83-78 |
SR traffic police traffic police on the special highway of the Main Directorate of the Ministry of Internal Affairs of Russia in Moscow | Moscow, pos. Vnukovo, st. Central, 21 | (495) 625-60-53 |
Who should you call in case of an accident?
If a minor road accident occurs, it is enough to draw up a European report and then submit a notice to the insurance company without calling law enforcement officials. If the damage is significant, more than two cars were involved in a road accident, or one of the drivers does not have a compulsory motor liability insurance policy, you need to call the traffic police. If there are victims, you will need to call an ambulance. If a fire occurs, you must contact the fire department.
When should you call the traffic police in case of an accident?
Calling the traffic police in the event of a traffic accident is currently not always mandatory. In order to avoid the participation of the traffic police service in post-accident proceedings, several conditions must be met simultaneously:
- there are no injured parties;
- 2 cars were involved in the accident;
- both drivers have a compulsory insurance policy.
Drawing up a European protocol is only possible if two vehicles are involved in the accident. To further receive insurance payments, both participants must have insurance, and the MTPL agreement must not be expired at the time of the incident. When the damage to an innocent driver does not exceed 100,000 rubles, it is permissible to draw up a Europrotocol using a paper form, even if there are disagreements. In case of damages from an accident from 100,000 rubles. up to 400,000 rub. It is permissible to draw up a Europrotocol only if there are no disagreements and using the special application “Accident.Europrotocol”.
If all these factors are present in your situation, you can fill out a Europrotocol (road accident notification form) and contact the insurer with this document within 5 days. Both the culprit and the injured driver must contact the insurance company. The notice must indicate the approximate amount of damage, which is negotiated personally by the drivers of the colliding vehicles.
How to call the traffic police
It is imperative to call the police in case of an accident on the road involving two or more cars. Any person in case of panic from what happened has a question: where to call in case of an accident on the road? Where to call in case of an accident on the road, if you do not have the necessary number, the easiest way is to dial the rescue service 112 (911).
If you have “Casco”, then in addition to calling the traffic police to the scene of the accident, you also need to call the emergency commissioner, his number is indicated in the policy, or coordinate your actions on the road with him.
If there are victims at the scene of the accident, when the traffic police are called to an accident, then we call an ambulance. In order not to waste time waiting for a traffic police officer in the event of an accident on the road, you can fill out a European protocol with the participation of both parties, and be sure to obtain information about the insurance policies of other parties, make sure that the policy is not fake, and even take a photo.
We recommend recording all witnesses to the traffic accident, especially if the accident involved complications, but in any other situations this is necessary for further proceedings. Next, you need to fill out a notification about the accident by both parties and find out from all participants whether they have a compulsory motor liability insurance policy.
Step-by-step instructions for action in case of an accident
The first actions of a driver in an accident
The first thing to do is stop the car, turn off the engine and remain calm. At the same step, you need to turn on the alarm.
Government Decree No. 907 of September 6, 2014 states that the roadway must be cleared in order to remove obstacles to the movement of other cars. Failure to comply with this rule will result in a fine. On the other hand, moving the car from the scene of an accident can distort the picture of what happened and prevent the drawing up of a fair diagram of the road accident.
Before moving the car from the scene of the accident, you must:
- call the traffic police officer on duty and find out whether this should be done;
- if he “gave the go-ahead”, do not rush: think about how much this will interfere with drawing up a true picture of the emergency situation;
- if you decide to move the car, take several photos and video reports from the scene of the collision, and enlist the support of witnesses.
Remember! It’s better not to move the car and pay a fine than to do it thoughtlessly and be charged with a criminal offense!
Installation of an emergency sign
To warn drivers of passing cars about an emergency situation on the road and prevent the occurrence of another accident, it is necessary to install a special sign. It should be placed at a distance of 15 m from the vehicle in a populated area and 30 m on the highway. The fine for ignoring this requirement is 1000 rubles.
Providing assistance to victims
- If passengers were injured during an accident, they must be given first aid. Attention! It is forbidden to take independent measures to provide first aid if you are unable to do this, because such attempts are fraught with complications of the general condition and death!
- If serious complications occur, hospitalization is required. To do this you need to call 103 . If dialing fails, number 911 or 112 .
If the arrival of an ambulance in the near future is impossible, it is permissible to transport the victim to the hospital in a passing vehicle.
Sometimes circumstances are such that a road accident ends in injury and even death. If this happens, you need to wait a long time for an ambulance, and it is impossible to send the wounded to the hospital by passing transport; it is permissible to transport the patient in a car that was involved in the accident. This measure will relieve the driver from responsibility for moving the vehicle from the scene of the accident and hiding from the scene of the accident. An important condition is that you need to provide your name and information about the car at the emergency room, and then return to the scene of the accident.
Calling the traffic police
You need to remain calm when calling the traffic police and provide the person on the other end of the line with detailed information about the scene of the accident. After you called the traffic police and began to wait for the arrival of traffic police officers, you should begin to resolve organizational issues. For example, if you work with an insurance company that has a free one, you can use it.
Waiting for the arrival of traffic police officers
This process can take a long time. Instead of tormenting yourself and being nervous, you should do useful things.
- Talk to witnesses to the accident and write down their phone numbers. Passengers can act as them.
- Remember the make, model and license plate number of the vehicle of the second party involved in the accident.
- Turn off the recorder, remove the memory card from the device and hide it in a safe place: the recording can become valuable evidence in the process of identifying the culprit.
- Inspect the damage to the car and record it with a camera. Additionally, you can shoot a video to more accurately capture the circumstances of the accident.
- Inspect the scene of the incident and pay attention to the following details:
- the section of the road where the accident occurred (width, quality, signs, presence of nearby bus stops, buildings, lawns);
- position of the machines, marks from braking, dragging, location of broken parts, fragments, if any;
- the directions in which the vehicles involved in the traffic accident were moving;
- weather conditions at the time of the collision;
- the presence of video cameras on nearby buildings.
- Inspect the car of the second participant in the accident, paying attention to the following points:
- is there tinting on the windows, headlights, brake lights;
- color of side lights;
- differences in wheel diameter and tire tread;
- is there a child seat;
- damage.
- Try to communicate with the other participant in the accident and determine whether he is intoxicated. It is not recommended to be rude to each other and sort things out.
Arrival of traffic police officers
When traffic police officers arrive at the scene of the accident, you need to assist them in drawing up a true picture of the accident. Describe as many details as possible that will help in identifying the guilty parties, express your suspicions about the state of alcoholic intoxication of the other driver, if any, provide information about witnesses and anything else that seems significant to you.
After drawing up the accident diagram, you need to carefully study it and confirm the correctness of the entered data. If inaccuracies are found, you need to report them to the traffic police officer and make adjustments. Documents drawn up at the scene of an accident must include detailed information about all participants in the event. That is, it is important to describe their full names, addresses, and telephone numbers.
Following actions
After registering a road accident, each participant must receive a copy of the Protocol. After the traffic police officers leave, you need to pick up the fallen parts of the vehicle and take them with you to present to a representative of the insurance company. Within three working days from the moment of the traffic accident, you must contact the insurance company of the person responsible for the accident, presenting a photocopy of the protocol, resolution (if there are traffic violations), and notification of the accident.
Who to call and what to do in case of an accident in St. Petersburg?
- The duty department of the traffic police of St. Petersburg and the Leningrad region - 102 or
- Call an ambulance – 103
- Single emergency number – 112
Calling the traffic police in St. Petersburg from numbers of different operators
MTS | Megaphone | Tele 2 | Beeline | Skylink |
020 | 002 | 902 |
If you find yourself in an accident, do not panic. First of all, it is necessary to check whether there are any victims, provide assistance to them and begin registering the accident by contacting the State Traffic Inspectorate.
If there are no victims, you need to assess the damage caused to the cars, check whether the conditions for using the Europrotocol are present and decide whether to call the traffic police. Inspectors will help you file an accident, which will allow you to subsequently claim insurance compensation.
Communication is carried out by telephone. Employees of the State Traffic Safety Inspectorate of St. Petersburg are ready to take calls and go to the scene of the incident around the clock.
Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; ext. 863 St. Petersburg; ext. 228 Free call for all of Russia.
What should you tell the operator?
When you manage to get through to a traffic police officer, it is important to calm down and talk to the point. You will need to provide the following information:
- Report an accident. Then you need to say that the citizen wants to call the traffic police crew to register a traffic accident.
- Inform about the presence of victims, if any.
- Give the address of the incident in St. Petersburg, the time of the collision and the number of cars involved in the accident. You will need to provide their state numbers. If the exact address is not available, nearby landmarks and the route number, if known, should be mentioned.
- Ask for the name and position of the person who received the information about the accident.
Step-by-step instructions for actions in case of an accident in St. Petersburg
If you find yourself in an accident, a citizen must:
- Stop the vehicle and turn off the engine. Turn on the alarm signals and set the appropriate sign (clause 2.5 of the Russian Traffic Regulations).
- Check the condition of passengers, pedestrians and other participants in the incident. If there is a victim present, first of all you need to help him. It is necessary to call doctors or arrange delivery to the hospital yourself if doctors are delayed. You cannot leave the scene of the incident. However, paragraph 2.6 of the Russian Federation Traffic Regulations states that in emergency cases, the victim can be taken to the hospital in his own vehicle, informing the doctors who admitted the person, the name and registration plate number of the car, and then return to the scene of the accident.
- Call the traffic police by calling the single emergency number (112) or contacting the duty station of the State Traffic Inspectorate for St. Petersburg and the Leningrad Region (8 (812) 234-90-21) .
- Before the arrival of employees of the authorized body, take a photograph of the accident scene, recording all the nuances of the incident. It is better to take photos and videos. The data will subsequently help to assess the actual damage to the car when claiming funds from insurers. It is necessary to photograph not only your own vehicle, but also the car of the second participant in the incident.
- Assist traffic police officers in drawing up a true picture of the incident. You need to describe as many details as possible. If there are suspicions of alcohol intoxication of another driver involved in an accident, it is also worth notifying a representative of the State Traffic Inspectorate of St. Petersburg about this.
- Leave the scene of the accident by calling a tow truck or driving away on your own. If there are fallen parts of vehicles, you need to take them with you.
- Contact your insurer to notify the incident. It is necessary to identify a copy of the protocol and resolution.
The need to call the traffic police is not always present. If no one was injured in the accident, the damage does not exceed the established limits (400 thousand for Moscow and St. Petersburg), there are only two participants in the incident, they have valid MTPL insurance policies, and in St. Petersburg it is permissible to use the European protocol.
Paragraph 2.6 of the Russian Traffic Regulations states that it is necessary to clear the roadway if cars damaged in an accident interfere with the movement of other vehicles. It is first recommended to contact the State Traffic Inspectorate of St. Petersburg, if its representatives have not yet arrived, and ask permission to carry out the procedure.
If it is given, photos and videos are taken first. Only after this is it recommended to remove cars from the roadway. Changing the location of vehicles after an accident can spoil the picture of what happened. As a result, identifying the culprit and collecting compensation for the damage caused will be more difficult.
Conditions for registration of the Europrotocol in St. Petersburg
The conditions for using the Euro protocol in St. Petersburg are enshrined in Article 11.1 of the Federal Law No. 40 of April 25, 2002 “On OSAGO”. Registration of an accident without calling the traffic police in St. Petersburg is possible if:
- both drivers have a valid MTPL policy;
- the notice is drawn up in two copies;
- limits are met (damage no more than 400 thousand rubles);
- Only cars were damaged;
- Only 2 vehicles were involved in the accident.
The parties are obliged to provide vehicles for inspection at the request of the insurer. The procedure is completed within 5 working days. The period begins to be calculated from the moment the corresponding request is received (clause 3, article 11.1 of Federal Law No. 40 On OSAGO).
When should you call the emergency commissioner in case of an accident in St. Petersburg?
It is not necessary to call the emergency commissioner. However, contacting him simplifies the procedure for registering an accident.
The specialist allows you to correctly prepare documentation for contacting the insurer, provides psychological assistance and support, representing the interests of the driver during the registration of the incident, taking photographs and video recording of the incident, as well as interacting with a representative of the state traffic inspectorate. You can contact the Avarkom of St. Petersburg in the following cases:
- specialist services are included in the previously purchased CASCO policy;
- the citizen does not know how to correctly enter information into the European protocol;
- the driver is unable to take any action to record the accident due to morale;
- legal advice is required.
You can contact the emergency response center in any other cases. It is permissible to use the services of a specialist one-time or to acquire the possibility of repeated use.
Accident commissioners in St. Petersburg work on the basis of insurance companies or private organizations. The specialist’s telephone number is available on the company’s website. It is recommended to write it down in advance so as not to waste time searching later.
Conclusion
If you find yourself in an accident in St. Petersburg, you can call the State Traffic Inspectorate by calling the all-Russian hotline of the Ministry of Emergency Situations. Calls are accepted at 112. Calling the hotline will allow you to call any emergency service, including the traffic police. The duty officer who receives the call will transmit the data to the State Traffic Inspectorate. The citizen will then be contacted to clarify details.
In a number of situations, you can complete the registration of an accident without calling the state traffic police. For this purpose, a European protocol is being drawn up. It is important to make sure that the conditions are present to allow you to use it. If a citizen encounters difficulties in registering an incident, it is permissible to call an emergency commissioner.
Source: https://avto-praktik.ru/oformlenie-dtp/kuda-zvonit-i-chto-delat-pri-dtp/v-sankt-peterburge/
What should you not do in case of an accident?
There are a number of actions in the event of an accident that should not be taken, as this can lead to aggravation of the situation.
- Flee from the scene.
- Proceed with car repairs without a preliminary inspection by an appraiser.
- Drink alcoholic beverages after a collision, even in small quantities (at least before a protocol and other important documentation is drawn up).
- Agree to provide any obligations in writing.
- Leave the other driver alone with the traffic inspectors.
- Draw up explanatory letters and give testimony immediately after an accident in case of stress and emotional state.
- Sign documents that have not been completed, as well as put your “autograph” on blank sheets of paper.
Who should you call in case of an accident if there are victims?
If someone was injured in an accident, the procedure should include providing them with assistance, calling an ambulance, and also a mandatory call to the traffic police. That is, you need to call 103 (or 911), and then contact the traffic police using a number that depends on the operator.
Tele 2 | Beeline | MTS | Megaphone | Skylink |
020 | 002 | 020 | 020 | 902 |
If you can’t get through by phone, you can use the single “rescue service” number 112.
When should you call your insurance company?
If the incident is recognized as insurable (in accordance with the insurance contract concluded with the insurer), it is necessary to report the incident to the insurance organization. The injured driver has the right to receive payment or proportionate repairs from his insurance company (in the absence of injured parties and each participant has a compulsory motor liability insurance policy). If there are victims, you need to contact the Investigative Committee with which the person responsible for the situation cooperates. To contact the insurer after an accident, you must have the following set of documents with you:
- photocopied version of the ID;
- STS;
- notice;
- a protocol drawn up jointly by participants and traffic police officers;
- copy of OSAGO;
- statement.
You must apply for compensation within three days from the date of the accident.
When should you call an emergency responder in case of an accident?
You should contact him if you need support and advice on further actions, as well as assistance in documenting the circumstances of the accident. An accident commissioner is a qualified specialist who accompanies participants in road accidents. Here is a list of his basic responsibilities:
- a thorough inspection of the scene of the incident;
- calling an ambulance if necessary;
- provision of pre-medical technical and moral support;
- providing assistance in the performance of official duties;
- objective recording of circumstances;
- creating photos and videos;
- interviewing witnesses;
- preliminary assessment of the amount of damage;
- assistance in paperwork;
- calling a tow truck;
- counseling participants in the accident;
- resolving issues related to contacting an insurance company;
- issuing a certificate.
The specialist, having arrived at the scene of the incident, will draw up a European protocol in accordance with the rules, for this each driver will have to pay 1,500 rubles. The accident commissioner can be assigned to an insurance company (in some CASCO policies his services are offered free of charge) or work in a separate private service.
Why are traffic police officers needed?
When traffic police officers arrive at the scene of the accident, a diagram is drawn up, a protocol and a certificate of the accident are filled out, which you will need in the future when contacting the insurance company. Be sure to carefully check all the data entered into the certificate by employees, since making changes to this certificate is quite difficult and not always possible.
Accidents and the degree of damage to a car vary. If the damage is not significant, then you need to call the insurance company and draw up a European protocol yourself. In case of more severe consequences and suspicion of a car fire, the fire department must be called. If you understand that you cannot move further by car, then call https://evakuator-vrn.com/. In some cases, you may have to wait the longest for a tow truck.
You cannot leave the scene of the accident, as well as touch the details that are related to the incident, so that subsequently calling traffic police officers to the scene of the accident will not be in vain.
Who should you call if the culprit of an accident fled?
If the guilty party to the accident simply fled the scene of the accident in order to avoid responsibility or due to inattention, he will be punished in accordance with Art. 12.27 of the Code of Administrative Offences. The victim should act in the following order:
- calm down;
- mark the scene of the incident by turning on the emergency signal and installing a special sign;
- It is prohibited to move the car and other elements related to the accident;
- call the traffic police;
- take photos from the scene of the incident, shoot video material for submission to law enforcement agencies;
- find witnesses who will confirm the guilt of the escaped driver.
Nuances
If the insurance company refuses to satisfy all claims after an accident and you have to go to court, the injured person may receive certain “bonuses”:
- reimbursement of expenses incurred for the examination and services of a representative;
- 50% of the fine in your favor for failure to satisfy a claim submitted in pre-trial procedure;
- penalty for late payment amounting to 1% per day of the total amount;
- compensation for loss of value if the car has not reached 5 years of age.
How to get compensation if you are an injured party in an accident
In most cases, the injured party is always determined to achieve full compensation, material and even moral. Everyone knows that usually in case of insured events, the obligation to pay the damage lies with the insurance company of the culprit or there is a so-called direct compensation from its own insurance class=”aligncenter” width=”960″ height=”457″[/img]Often claims are made directly to the culprit Road accident. This occurs in cases where the insurance company has not paid enough to the injured party; when the car is damaged while not in motion or if the insurance company refuses to pay for the damage. Then, if it was not possible to agree on the voluntary payment of the perpetrator, in this case you have the right to file a claim in court or state in writing a claim for repayment of the monetary costs of the injured party.
When filing a claim, it is important to follow a clear procedure. First, the claim letter must be written in a clear, non-rude manner, with a detailed description of the accident and the losses incurred, including a detailed description of all damages and indicate the amount you intend to receive. In your letter, it is important to refer to certain documents: a certificate of an accident, paid repair bills, an assessment examination and other documents. The completed claim is sent by registered mail to the person at fault for the accident. If you act through a lawsuit, then, in addition to everything else, you can mention moral damage, as well as harm to health. Unfortunately, in practice it is not always possible to obtain the entire required amount from the person responsible for the accident.