What to do in case of an accident
If you have an accident, the very first thing you need to do is stop the car and turn off the engine in the place where the collision occurred. The exact location is necessary to draw up a report in the presence of a traffic police officer.
If another participant in the incident asks you, for example, to remove the car from the roadway, you cannot do this, since in the future, when drawing up a diagram, it will be very difficult to prove that you are right. As soon as the car is stopped and the emergency lights are turned on, you need to put up an emergency stop sign to mark the scene of the incident, which will protect you from colliding with other road users. If the accident occurred on a busy highway, it is better to place the warning triangle as far away as possible to avoid repeated accidents, so that approaching cars have enough time to brake or stop. In any other cases, you must act according to traffic rules.
How to call the traffic police
It is imperative to call the police in case of an accident on the road involving two or more cars. Any person in case of panic from what happened has a question: where to call in case of an accident on the road? Where to call in case of an accident on the road, if you do not have the necessary number, the easiest way is to dial the rescue service 112 (911).
If you have “Casco”, then in addition to calling the traffic police to the scene of the accident, you also need to call the emergency commissioner, his number is indicated in the policy, or coordinate your actions on the road with him.
If there are victims at the scene of the accident, when the traffic police are called to an accident, then we call an ambulance. In order not to waste time waiting for a traffic police officer in the event of an accident on the road, you can fill out a European protocol with the participation of both parties, and be sure to obtain information about the insurance policies of other parties, make sure that the policy is not fake, and even take a photo.
We recommend recording all witnesses to the traffic accident, especially if the accident involved complications, but in any other situations this is necessary for further proceedings. Next, you need to fill out a notification about the accident by both parties and find out from all participants whether they have a compulsory motor liability insurance policy.
Where to call the traffic police
No matter how excited, outraged or irritated you are, maintain restraint and tact by calling the traffic police helpline. Remember that the connection is equipped with caller ID and conversations are recorded. You shouldn’t swear, shout, argue, ardently proving the evidence of a traffic offense, and even more so you shouldn’t threaten traffic police officers.
Insulting government officials may result in a meeting with the prosecutor. Be as concise and polite as possible, and most importantly, be educated about your civil rights. In this case, a call to the traffic police hotline or helpline will be useful and informative for you.
Traffic police hotline numbers
If you have experienced unlawful actions by police officers or have questions about protecting the rights of drivers, use the traffic police hotline, which is available in every subject of the Russian Federation. Hotline numbers for each region can be found on the website of the Russian Ministry of Internal Affairs.
There is also an all-Russian hotline that citizens living anywhere in the Russian Federation can contact. Phone number: 8 (800) 222-7447. Calls to the unified all-Russian hotline number are accepted around the clock and are free! Hotline of the Moscow State Traffic Inspectorate. You can call the Moscow hotline operator at any time of the day; calls are paid in accordance with the tariffs of your operator.
For the convenience of Muscovites, a mobile hotline application has been developed. By contacting the hotline with a question through the mobile application, you will receive an immediate answer. In addition, you can send photos or video footage of the incident. The resolution of your issue will be quick and constructive.
There is also a hotline telephone number created for citizens to contact regarding the work of internal affairs bodies:
- hotline;
- traffic police duty department numbers: (495) 62-333-90; (495) 62-349-09; (495) 62-431-17;
- “hot” numbers in St. Petersburg: Duty department: (812) 23-490-21; Hotline: (812) 33-543-80.
Traffic police hotlines
Not long ago, the traffic police implemented another service for citizens of the Russian Federation: a special 24-hour service called a helpline. The All-Russian helpline accepts calls at the number: 8 (800) 200 53 35.
Any citizen who has encountered an offense or been subjected to unlawful actions by police officers has the right to contact this number.
Federal helpline numbers, (495) 667-74-47. You can select a helpline for one of the divisions of the Ministry of Internal Affairs of Russia on the official website of the Ministry of Internal Affairs of the Russian Federation at https://mvd.ru/contacts/sites.
How to call the traffic police from a mobile phone
Cellular operators offer their subscribers uniform call numbers. You can make calls on them even with a zero balance, and completely free of charge.
Here is a list of uniform call numbers for the traffic police and traffic police for the main mobile operators:
- 020 – for subscribers of MTS, Tele2, Megafon;
- 002 – “Beeline”;
- 902 – Skylink and “Motive”.
How to call the traffic police fine hotline
Telephone number of a single hotline for fines. Consultation on traffic police fines is free, and you don’t need to pay anything for the call either. You can also call on this issue using the helpline. You can also receive information about collections using an SMS message sent from your mobile phone.
Every region has its own telephone hotline for traffic police fines. You can find out the number on the websites of regional departments or on city information portals and local government websites.
Why are traffic police officers needed?
When traffic police officers arrive at the scene of the accident, a diagram is drawn up, a protocol and a certificate of the accident are filled out, which you will need in the future when contacting the insurance company. Be sure to carefully check all the data entered into the certificate by employees, since making changes to this certificate is quite difficult and not always possible.
Accidents and the degree of damage to a car vary. If the damage is not significant, then you need to call the insurance company and draw up a European protocol yourself. In case of more severe consequences and suspicion of a car fire, the fire department must be called. If you understand that you cannot move further by car, then call https://evakuator-vrn.com/. In some cases, you may have to wait the longest for a tow truck.
You cannot leave the scene of the accident, as well as touch the details that are related to the incident, so that subsequently calling traffic police officers to the scene of the accident will not be in vain.
When calling traffic police inspectors is not necessary
In the event of a minor accident, the traffic police may not be called. To record an accident, participants in an accident must independently fill out the so-called European protocol. Filling out this paper allows you to resolve all controversial issues (liability of the parties, amount of damage, and so on).
However, it should be understood that drawing up a European protocol is possible if the following conditions are met:
- Two cars were involved in the accident.
- Damage was caused only to cars, and there were no injuries.
- Each participant in the accident has a compulsory motor liability insurance policy.
- One of the parties fully admitted its guilt.
- The total amount of damage is no more than 50,000 rubles.
- If at least one of the above conditions is not met, a European protocol cannot be drawn up (in this case, it is necessary to call the traffic police officers so that they record the accident according to the standard procedure).
When can you leave the scene of an accident?
The only case in which you can leave the scene of the accident is if you cannot call an ambulance for the injured person, and there are also no passing cars where the injured party could be transferred. In such cases, you have the right to leave the scene of the accident and take the victim yourself to the nearest medical facility. However, such actions can only be carried out as a last resort, otherwise traffic police officers may consider this as “leaving the scene of a traffic accident.”
Before the traffic police arrive, it would be a good idea to call your insurance agent and get from him legally useful information on how to behave in this situation. Most often, large insurance companies themselves send their agent to the scene of the accident so that he can monitor all procedures for filling out documents and inspecting the place itself properly. As a rule, in such a situation, not all participants in the accident are able to adequately respond to the current situation, so tips in such a case are not superfluous.
Do you need an inspector?
Regardless of your location, a traffic police officer will be able to respond to your call no earlier than in 1 hour. Sometimes you have to wait 3-4 hours for a patrol.
Meanwhile, you can easily do without an inspector if:
- There are only two participants in the accident;
- both drivers have MTPL insurance policies;
- there is no disagreement between the participants regarding the guilt of one or both drivers;
- the amount of damage is no more than 50 thousand rubles;
- not a single person was injured.
If all of the above conditions are met, feel free to draw up a Europrotocol, which you will then provide to the insurance company.
Be sure to indicate there the amount of damage, which you have previously discussed with the person responsible for the collision. If you think that the loss exceeds the limit of 50 thousand rubles, you will have to call a traffic police inspector.
Drivers involved in a traffic incident should remember that for failure to fulfill duties in connection with an accident, they can be fined 1,000 rubles.
Therefore, it is in your best interest to immediately complete everything that is required of you.
How to get compensation if you are an injured party in an accident
In most cases, the injured party is always determined to achieve full compensation, material and even moral. Everyone knows that usually in case of insured events, the obligation to pay the damage lies with the insurance company of the culprit or there is a so-called direct compensation from its own insurance class=”aligncenter” width=”960″ height=”457″[/img]Often claims are made directly to the culprit Road accident. This occurs in cases where the insurance company has not paid enough to the injured party; when the car is damaged while not in motion or if the insurance company refuses to pay for the damage. Then, if it was not possible to agree on the voluntary payment of the perpetrator, in this case you have the right to file a claim in court or state in writing a claim for repayment of the monetary costs of the injured party.
When filing a claim, it is important to follow a clear procedure. First, the claim letter must be written in a clear, non-rude manner, with a detailed description of the accident and the losses incurred, including a detailed description of all damages and indicate the amount you intend to receive. In your letter, it is important to refer to certain documents: a certificate of an accident, paid repair bills, an assessment examination and other documents. The completed claim is sent by registered mail to the person at fault for the accident. If you act through a lawsuit, then, in addition to everything else, you can mention moral damage, as well as harm to health. Unfortunately, in practice it is not always possible to obtain the entire required amount from the person responsible for the accident.
