How to print a receipt for payment of state duty on the State Services portal - Step-by-step instructions


Every driver, even the most responsible and attentive, sometimes violates traffic rules and receives fines for it. Previously, when the traffic police did not yet have means of photo-video recording, each violator immediately received a receipt and a resolution from the traffic inspector who issued the fine. Now you can find out about the presence of a fine at a completely unexpected moment, and the period for its payment is calculated not from the moment the receipt is received, but from the moment the violation is recorded. From this article you will learn how you can get a receipt for paying a fine.

How to get a receipt for payment

If the traffic violation was recorded not by a traffic police officer, but by a special camera, then notification of the fine should arrive by mail. However, this method has two disadvantages:

  1. The notice can take quite a long time, which is why the driver may miss the deadline for appealing the fine (10 days), the deadline for paying a fifty percent discount (20 days), or even the full deadline for paying the fine (60 days).
  2. The letter with the receipt may simply get lost during the delivery process or may not arrive at all. However, liability for failure to pay a fine in such cases is not relieved. If the driver does not check for fines on his own, then upon expiration of the payment period the amount of the administrative fine may triple (Article 20.25 of the Administrative Code).

Of course, letters are not lost very often: usually the driver has enough time to pay the fine after receiving the receipt by mail. But the expiration of the payment period with a discount due to a delay in the letter at the post office is a quite common situation.

Fortunately, drivers have other ways to find out about a fine and get a receipt:

  • website of the Traffic Inspectorate - https://traffic police.rf/;
  • State Services portal - https://www.gosuslugi.ru/;
  • regional websites and portals (for example, the Autocode portal works for Muscovites - https://avtokod.mos.ru/; and the website of the city mayor - https://www.mos.ru/).

Advice! If you do not need to pay the fine at a bank branch, then you don’t have to print the receipt at all.
The fine can be paid directly through the same sites, using electronic wallets or Internet banking. You can read in detail about all the methods of paying fines in this article. Drivers who are not registered on the above sites can also find out about the presence of a fine any day, but using more time-consuming methods:

  • visiting the traffic police department;
  • visiting a traffic police post;
  • calling the regional traffic police hotline.

Step-by-step instructions on how to get a receipt and pay the state duty online


The receipt can always be found in electronic form on the State Services portal in the user’s personal account.
Immediately after paying the state fee, the system will prompt the user to print the receipt. But it is not necessary to do this right away. It can be found in your personal account at any time. This process is divided into several stages.

Step 1

Go to the main page and click the “Login” or “Personal Account” button. Both of them are located on the top right side of the screen. An authorization window will open. In the appropriate fields, enter the email address or mobile phone number, as well as the password specified when registering on the portal. Click on the “Login” button.

Step 2

In the middle part of the main page of the portal we find the “All notifications” button. Let's click on it. You can also open the notification feed by clicking on your last name printed in the upper right corner of the screen.

Step 3

A complete list of notifications sent to the user for the entire time he worked with the portal opens. We find a message about payment of the required state duty. We click on it.

Step 4

Information about the completed payment will open. Click on the “Print” button.

After this, all that remains is to configure the printing parameters in the window that opens and receive the finished document. The user can also send the receipt to their email address.

What information is needed to receive a receipt and pay a fine?

To pay a fine at a bank branch, the driver must provide the cashier with a printed receipt. You can also repay the debt through some ATMs or terminals; for this you do not need to have a printed version of the receipt with you: just enter the necessary information:

  • Full name indicated in the resolution (if the violation was recorded by a camera, a fine is imposed on the owner of the car);
  • details of the resolution or UIN;
  • amount to be paid.

However, before visiting a bank branch, the driver will still have to obtain information about the fine in order to find out the order number and the amount of debt. This information will not simply be in the public domain; in order to obtain it, you will have to provide your personal data.

To check fines through the traffic police website, you need to enter the state. numbers and STS number. And on the State Services website you can check for fines using your driver’s license number.

Possible problems and their solutions

Since personal data is entered manually, the payer may very likely make a mistake in the details, but there is no need to be upset because:

  • the erroneously paid amount can be returned to the payer’s card or account;
  • credit the funds to the correct data.

In order to perform a similar operation and fix everything you need:

  • print the receipt paid by the payer from State Services;
  • personally go to the bank branch through which the payment was made, take your passport with you;
  • show the original payment document, pointing out to the employee any inaccuracies in it;
  • write an application for a refund or credit to the correct account according to the provided sample.

The entire operation to return funds and redirect them to the necessary details will take up to 7 days, that is, only after their completion can you expect payment.

At the same time, in order to return the erroneously deposited funds in full, it is necessary to rely on Art. 333.40 of the Tax Code of the Russian Federation, which states that such a return is possible if:

  • the amount paid is significantly higher than the state duty;
  • The traffic police refused to perform the paid operation, since the package does not contain all the documents ;
  • For some reason, this service ceases to be relevant for the driver, for example, when moving to another state, he learns that an international ID card is not required to be presented there.

To make a refund you need:

  • write an application to the banking structure;
  • print out the receipt for payment of the state duty and attach it to the application;
  • if the original is lost, it must be restored and received, also upon a written application from the payer.

Refunds or redirection to another correct account can be made within 3 years from the date of payment. In this case, the refund will be made within a month to the method in which the payment was made.

Is it possible to take a decision online?

For some actions, for example, appealing a fine, you may not need a receipt, but a copy of the decision itself. It is already much more difficult to obtain. If the order issued by the inspector or sent by mail is lost somewhere, then you can get a new one only at the traffic police department. It will not be possible to obtain a resolution through online resources.

To obtain a copy of the lost resolution, you must come to the traffic police department and submit a written request to restore the protocol. Unfortunately, problems often arise with obtaining a copy, since employees redirect the driver to other departments or, under various fictitious pretexts, refuse to issue the document.

How to pay a fine on a receipt?

Having received the receipt or all its data, the driver has many options for paying the fine:

  • through an ATM, terminal or cash desk at a bank branch;
  • using electronic wallets (Yandex.Money, Qiwi, WebMoney and others);
  • using Internet banking (Sberbank Online, Alfa-mobile and others).

Read more about “Where you can pay traffic police fines without a fee” on our website in this article.

How to pay traffic police fines using a receipt?

The most popular options for repaying a fine for an offense:

  • gosuslugi website;
  • gibdd portal;
  • electronic payment systems: Yandex. Money, QIWI;
  • Sberbank cash desk.

After transferring the money, you must print out confirmation of debt repayment. Any payment option involves printing a document confirming debt repayment. It may be needed to reconcile data with the traffic police database, so it is recommended to save it until the debt is written off.

Features of online payments for traffic violations:

  • funds are transferred at any time of the day and do not depend on the location of the motorist. To write off a debt, you only need a laptop, tablet, PC or mobile phone and Internet access;
  • quick write-off of money, reducing the risk of delays and penalties;
  • the operation takes place in a matter of minutes;
  • transparency of debt repayment, the ability to track debt write-off in the State Traffic Inspectorate database;
  • saving the document on the transfer of money to a convenient storage medium: hard drive, memory card, etc.;
  • prompt printing of payment slips for data verification with the traffic police department (if necessary).

Features of payments using the Yandex electronic payment system. Money:

  • you need to know the resolution number;
  • information about the region of traffic violations;
  • personal data of the car owner;
  • filling out the electronic form of the payment system;
  • commission 1% of the amount.
  • To use the QIWI system you must have the following information:
  • date and number of the resolution;
  • recovery amount.

When using QIWI, the motorist will pay 3% of the transfer volume.

Some drivers do not trust online services, electronic payment systems or do not want to understand the interface. When visiting a bank cash desk, funds are transferred according to the standard scheme. The payer is given a form in the PD-4 form. He must fill out all its fields correctly. After completion of the operation, the motorist is issued a document confirming the fact of transfer of funds.

The main feature of transferring funds for an offense through the Sberbank cash desk is the need to pay a commission of 15%.

The minimum commission for all payment options is 1%. The motorist chooses any transfer method depending on the amount of free time. The fastest options for repaying debt are online services. We recommend that you choose a payment method that is convenient for you once and forget about going to a bank branch and filling out the details. You can also get a discount on paying traffic fines. Details here.

How long should I keep payment receipts?

Sometimes, after paying the fine, the driver continues to be listed as a debtor. The most common reason for such injustice is a technical glitch. To protect yourself from such problems, it is recommended that you keep your fine receipts for as long as possible. The statute of limitations for traffic police fines is 2 years; upon completion of this period, the receipt can be thrown away.

However, from this point of view, it is most convenient to pay the fine via the Internet (electronic wallets or bank applications). In this case, the payment receipt will be issued electronically and stored on the company’s server. You can download and print it at any time.

How to restore a fine payment receipt?

If the driver did not save the receipt and was among those who remained “in debt” even after payment, there is still a chance of avoiding repeated punishment. If the driver manages to remember the account number, place and approximate time of payment, the receipt can be restored. This is not difficult to do, just go to the desired bank branch, taking your passport with you. The main problem is establishing the account number and time of the transaction.

How to restore a receipt for payment of a traffic police fine?

If you have lost it, stolen it along with your documents, or damaged a receipt for payment of a fine to the state traffic inspectorate, then it can be restored. The law does not oblige you to keep checks for repayment of fines - payment is confirmed by the transfer of funds.

You can confidently contact the following places to obtain a copy of your receipt:

  1. If you transferred money through an ATM or terminal, then, knowing the account number and time of the transaction, you can re-request a receipt at a branch of a financial institution or call the hotline. Contact the branch cash desk and ask to restore the payment document, indicating your full name, date and time of the operation. You will also need to have your passport with you to confirm your identity. This is a legal requirement that the bank cannot refuse.
  2. If you paid the debt for the offense via the Internet, for example, through Sberbank-online, then simply go to the Personal Account of the site in the payment history section and print the check again.
  3. You can also contact the administrative practice department of the traffic police and ask for the receipt to be restored - just photocopy the document.
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