How to extend parking or top up your parking account

How to pay for hourly parking in a paid parking zone?

You can pay for parking in cash or by bank transfer. Parking can be paid in cash only using QIWI terminals. You can pay for parking by bank transfer:

• using the Moscow Parking mobile application;
• using a parking meter using a bank card;
• via phone call or SMS message.

The Moscow Parking app can be installed on phones running iOS or Android. You can top up your parking account on mos.ru.

When paying for parking via a mobile application or SMS message, charging occurs per minute. This way, if you finish parking early, the money for unused parking time is stored in your parking account and can be used to pay for future parking sessions.

In all other cases, payment is made within 15 minutes.

If from 08:00 to 21:00 you park twice in the differentiated tariff zone within 30 minutes, the time of parking sessions is summed up.

The duration of paid parking may be limited by appropriate road signs.

Mobile phone

How else can you pay for parking in Moscow? A mobile phone is a tool that almost no one in the world can live without. Payment for parking in Moscow from a mobile phone is carried out via an application or SMS.

Application

So, the first payment option is to know how to use the application. First of all, you need to download the application itself called “Moscow Parking”. Then the application will require you to enter a PIN, which will be sent to your phone automatically. This is a mandatory procedure for registration. In the personal account of the application, you enter a login, which is a phone number, and a code that will arrive in the form of SMS. Now money is deposited into the account and the application works. What needs to be done next?

1. The region code, as well as the car number, must be entered in the application.
2. The banner will contain the parking number, which must also be entered.
3. You have 15 minutes to pay.
4. When a space is selected and occupied, the “park” button is pressed in the application.
5. The “stop” button is pressed before the driver is about to leave the parking lot.

Only the amount that needs to be paid according to the parking tariffs will be debited from the account. If there is money left in your account, you can use the application next time.

Payment by SMS

If the car owner decides to use the phone, then he should know how to pay for parking in Moscow via SMS. First of all, your phone balance must be at least one hundred rubles. Usually this amount is enough to park for one hour, even in an expensive place. But it’s still better to keep an eye on the tariffs so as not to get into an unpleasant situation.

To pay via SMS, you need to use the number 7757. A special SMS is sent to this number, which should contain the following data:

• car number;
• sector number in the selected parking lot;
• indicate the time during which the car will remain in the parking area. Typically, 1 hour is the minimum time for which a car can be parked, and the maximum is 24.

All data must be separated not with a space, but with the * sign. Sometimes it happens that the driver wants to extend the parking after the time has expired. To do this, you need to send “X” to the same number and add the number of hours. But the opposite situation also happens, when the driver decides to leave before the paid time ends. To do this, you also need to send an SMS with the sign “C” or “S”. In this case, all funds that were not used will remain in the account.

For sending SMS messages, each operator, be it Beeline, Megafon or MTS, will charge a commission. To clarify what the commission will be, it is better to contact your operator.

How to pay for parking using a phone call?

From August 1, 2021, a new method of paying for parking is available in Moscow - voice. To use the service, dial one of two phone numbers or 3210. In the voice section of the menu, select “2” and follow the answering machine prompts. Communicate clearly and legibly:

• parking zone number (look at the nearby “Paid parking” signs);
• expected duration of parking;
• car number indicating the region.

Please note that if you have not previously paid for parking via mobile phone and were not registered in the Moscow parking space system, the money for parking will be debited from your phone account. If you are already registered, parking fees will be debited from your parking account.

You can end or extend parking by calling again, or using standard methods - through the Moscow Parking application or by sending an SMS to the short number 7757 with the command “s”.

Is it possible to extend parking?

Extension of parking is permissible: a motorist who remembers that the paid time is coming to an end should return to the parking meter and select “Parking Extension” in the main menu. Next, you need to indicate the time for which the parking will be extended and pay the parking bill using one of the methods described above.

You need to “pay extra” within 15 minutes after the previously paid time has ended. If the driver fails to comply at this time, material about an administrative offense is automatically generated. The motorist can only wait for the arrival by mail of a “chain letter” - a notification of a fine of 2.5 thousand rubles - after he picks up his car from the impound lot.

For information: it is impossible to pay for parking “on credit”. There is only a prepayment system: first money - then parking space!

How to pay for parking using SMS?

To pay for parking using SMS, you need to send a message to 7757 with the text:

parking number car number number of hours from one to 24 (example: 1004A123AA1993).

To extend parking, you need to send another SMS message with the text: x (number of hours) (example of extension for two hours: x2).

To stop parking early, send an SMS message with the text S or C. In this case, the amount for unused parking time is returned to your parking account. Be sure to wait for an SMS report about the service performed.

Payment by SMS to number 7757

This method can be called the simplest and most convenient. Payment for a parking space occurs instantly, the main thing is to fulfill two basic conditions:

• Send a message to a special short number – 7757.
• Have the required amount on your balance in full.

Note! The price for a parking space in the center of the capital differs significantly from a similar service in remote areas.

In order for the payment to be successful, please provide a number of required information in your message:

• The parking number, which is indicated on the board located at the entrance.
• The full number of your vehicle license plate – letters and numbers.
• How long do you plan to occupy the space (in hours).

Separate information between each other using the asterisk “*”. If you need to extend your parking time or manage to vacate it early, send a message with the following information:

• Extend – write the letter “X” and the amount of time in hours.
• Release – write the letter “S”. In this case, part of the funds will be returned back to the account.

How much does street parking cost in Moscow?

You can check the tariff and find out the cost of the parking you are interested in on the Moscow Transport website. In total, there are four types of street parking zones in Moscow:

• coverage areas of the regular 24-hour tariff;
• coverage areas of the increased 24-hour tariff;
• coverage areas of reduced 24-hour tariff;
• zones of differentiated tariff coverage.

Cost of parking within the Boulevard Ring:

• in the area covered by the regular 24-hour tariff from 21:00 to 08:00 - 80 rubles per hour, from 08:00 to 21:00 - 200 rubles per hour;
• in the area covered by a reduced 24-hour tariff from 21:00 to 08:00 - 80 rubles per hour, from 08:00 to 21:00 - 100 rubles per hour.

Cost of parking within the Garden Ring:

• in the area covered by the regular 24-hour tariff from 21:00 to 08:00 - 60 rubles per hour, from 08:00 to 21:00 - 80 rubles per hour;
• in the differentiated tariff zone from 21:00 to 08:00 - 60 rubles per hour, from 08:00 to 21:00 - 50 rubles for the first 30 minutes of accommodation and 150 rubles per hour, starting from the 31st minute.

From the outer border of the Garden Ring to the Third Transport Ring (TTK), as well as in a number of areas outside the TTK, there is a regular 24-hour tariff of 60 rubles per hour and a reduced 24-hour tariff of 40 rubles per hour.

In addition, on 133 streets within the Third Transport Ring, where an increased tariff has been established, parking will cost 200 rubles per hour from 21:00 to 08:00 and 380 rubles per hour from 08:00 to 21:00.

How much does a city parking pass cost?

The cost of parking passes varies depending on the zone in which you plan to park:

• in the territory from the outer side of the Garden Ring to the borders of Moscow, a subscription costs 15 thousand rubles per month (150 thousand rubles per year);
• in the territory from the outer side of the Boulevard Ring to the borders of Moscow - 30 thousand rubles per month (300 thousand rubles per year);
• at all paid parking lots on the road network - 37 thousand rubles per month (370 thousand rubles per year).

How do paid parking lots with barriers work?

Closed flat parking lots (parking lots with barriers) operate around the clock and operate for a fee, including on weekends and holidays.

Rates and payment methods for each parking lot are indicated on information boards at the entrance.

To enter the parking area, the driver must press a button at the entrance counter, receive a parking ticket, or attach the parking key to the reader at the entrance counter.

Departure from flat parking is carried out using a parking ticket received upon entry within 10 minutes after payment.

Payment methods for parking

Today, there are several options for paying for a parking space in the capital. Each driver can choose the most suitable one for himself. They are discussed in more detail below.

Using a parking meter

Using a parking meter you can pay for parking quite quickly. To do this, you need to perform the following sequence of actions:

• select the “Payment for parking” function;
• enter your vehicle number;
• Confirm the number of the parking area where you plan to leave the car. This code is located at the entrance to the parking lot in the form of an information board;
• pay for the occupied parking space.

Important to know: You can pay either using a regular bank card or using a specialized parking card.

To do this, you need to place the card on the reader and hold it in this position until the payment procedure is completed. You should definitely wait until the funds are debited and a receipt is issued. The amount corresponding to the time spent in the parking lot will be charged from the card. It is indicated by the driver. To check the balance on the card, you need to go to the main menu of the parking meter and find the “Balance balance” section.

How to buy a parking pass with a barrier?

Subscriptions for flat parking with a barrier are purchased for one calendar month. You can buy a parking pass five days before the start of the calendar month during which the car will be parked in the flat parking lot.

It is possible to extend a previously purchased subscription for the next calendar month until the 25th–26th of each month. Payment is made by bank cards. Disabled people, as well as persons transporting disabled people, can obtain a season ticket free of charge if they have a parking permit for a disabled person.

Where can I complain about the operation of a parking space?

If you encounter violations in the organization or improvement of parking lots, incorrect markings, problems with payment or the operation of mobile applications, and if you have other complaints about the operation of the parking space, you can complain in several ways:

• online, through the electronic reception of the Department of Transport and Development of Road Transport Infrastructure of the City of Moscow, as well as using the online application form on the Moscow Transport portal;
• by calling contact numbers: +7 (495) 539-54-54 (from landline phones) and 3210 (from mobile phones);
• by personally contacting one of the service centers. The centers are located at the following addresses: Staraya Basmannaya street, building 20. 1 and 1905 Street, building 25., they are open daily from 08:00 to 20:00.

See also How parking is arranged in Moscow How to obtain a resident parking permit Who can park for free

Pay at the parking meter

A parking meter is special equipment in the form of a terminal with which you can pay for a space. This can be done from a personal account or using a special card. It is not possible to pay in cash.

You can pay for the service in the QIWI terminal. Click on the “Payment for Moscow parking services” tab on the screen and fill out a short form. If you made a mistake, you can get your money back by calling the company's hotline number:

• 8-800-707-7759.