How does the CASCO car insurance system work in Russia?

CASCO insurance policy is one of the most popular services today. Since it allows you to minimize financial losses in traffic accidents that occurred due to the fault of the policy owner.

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In addition to damage, this type of insurance program may provide for many other situations.

How to save on CASCO

1. FRANCHISE
   Registration of CASCO with franchise significantly reduces the cost policy: with it, car insurance under CASCO only compensates for significant damage.

   The deductible is set at a fixed amount in rubles or as a percentage of the insured amount. Learn more about the franchise.

   In case of an insured event, the payment is formed from the amount of damage minus the amount of the deductible.

2. HISTORY OF OSAGO
   The absence of insured events due to your fault under previous MTPL policies gives you the right to a discount under the CASCO insurance policy. Its cost takes into account your break-even MTPL insurance history from RSA.

   calculate CASCO insurance online , taking into account your OSAGO history, on our website.

   CASCO calculator

How to stay on budget

Take advantage of the installment plan ! You can insure your car today and pay for it within six months.

Payments are made strictly according to schedule, even if an insured event occurs. If you are late with your next AUTOCASCO payment, you will need to re-present a clean car for inspection. Insurance will resume after the next payment and inspection of the car.

How to choose an insurance company

You need to carefully consider the choice of an insurance company, because this will help you avoid many problems in the future and save your time and nerves. When comparing different insurance plans, pay attention to the following factors:

• Is the service of an emergency commissioner visiting the scene of an accident included in the standard contract (how many times during the validity period of the comprehensive insurance contract
  );
• Whether there is a franchise or not;
• Is a free tow truck provided?
• What are the conditions for payment without certificates from the traffic police?
• Is there a non-reducible sum insured;
• Is it possible to make changes to the comprehensive insurance policy upon request?

If you want to sign up for a comprehensive insurance agreement

for a car purchased on credit, you should be aware that banks may offer insurance programs on conditions that differ significantly from the standard programs of insurance companies. And sometimes these conditions are not beneficial for motorists, even if the bank offers a low interest rate on the loan. Therefore, the decision on insurance through a bank should be made only after you compare this offer with the offers of insurance companies.

What does the Rosgosstrakh CASCO policy protect against?

Examples of insurance events that CASCO protects against:

1. Road traffic accident (RTA).
2. Impact (impact) on stationary or moving objects (structures, obstacles, animals, birds).
3. Any objects falling on the car (trees, snow, ice, etc.).
4. The release of gravel, stones and other objects from under the wheels of vehicles and subsequent damage.
5. Car falling into water.
6. Disaster.
7. Fire (including as a result of an accident).
8. Explosion.
9. Illegal actions of third parties.

The CASCO policy of PJSC IC "Rosgosstrakh" also protects against the risk of loss of a car and additional equipment as a result of theft, robbery or robbery.

More detailed information about all insurance risks and insurance payments can be found in the CASCO Insurance Rules.

Contents of the CASCO agreement

The CASCO car insurance contract contains several main sections. Main sections of the agreement:

1. Subject of the agreement.

In this section, the insurer specifies what type of transport is ready to accept for insurance.

1. Insurance risks

A very important section that should be studied carefully. The financial company prescribes in which case the insured driver will receive a compensation payment.

1. Sum insured and premium

The section states that the insured amount is the real value of the vehicle at the time of concluding the voluntary contract. Insurance premium is the cost of the contract, which is determined individually for each person and depends on the insurance conditions.

Important! To calculate the insurance premium, the tariff manual agreed upon by the internal regulations of the financial company is used. If under OSAGO the tariffs are fixed, then under CASCO insurers themselves dictate the pricing policy.

1. Insurance period

You can buy protection for any period from 15 days to 5 years. The maximum period is relevant for credit cars.

1. Rights and obligations of the parties

The section specifies the rights and obligations of each party. The insurer is obliged to pay insurance compensation, while the policyholder provides reliable information.

Insurance payments under CASCO

Insured events, depending on the terms of the concluded contract, may include partial damage, theft, complete destruction, and so on.

Methods of compensation for damage under CASCO

There are two ways to compensate for damages under CASCO after an accident:

• repair of a damaged vehicle at a service station;
• cash payment to the owner of the damaged vehicle.

Correct registration of an insured event
In order to receive insurance payments under CASCO in case of an accident, you must comply with all the rules for registering an insured event.

At the scene of the incident . Immediately after an accident, you need to call law enforcement officers in cases where payment without police certificates is not provided for in the insurance contract. Under no circumstances should the vehicle be moved. It is also undesirable to touch it after an accident, so as not to accidentally remove characteristic damage. Do not try to negotiate with your opponent on your own. Please read the protocol carefully before signing it. If the section of the road on which the accident occurred falls within the field of view of surveillance cameras, this should be noted in the protocol indicating the model and number of the camera.

After the incident . After completing all the documents, contact a representative of your insurance company and report the occurrence of an insured event. Then collect a package of documents about this incident and send it to the insurer. You will also need to bring the car for inspection and recording of damage by a representative of the insurance company. When you submit all the documents to the insurer, specify the registration date, number and time frame within which your case will be considered.

What is the amount of insurance payments for CASCO calculated from?

Insurance option . There is partial (for damage) and full (for damage and theft) insurance. CASCO insurance against damage will cost much less - the cost of a policy under such a program can be 20–40% lower than the price of a full insurance policy.

Sum insured . Reducible (aggregate) and irreducible (non-aggregate). When choosing an aggregate amount, you should take into account that each subsequent insurance payment will reduce the amount of the entire insured amount. The irreducible sum insured will not change after the car is repaired.

Wear . Payments can be made either taking this factor into account or without it. If the contract states that the payment amount will be calculated taking into account wear and tear, then the car owner needs to remember that the more wear and tear, the less the insurance payment will ultimately be.

What determines the price of a CASCO policy?

Driver's experience and age . The younger the driver and the shorter his experience, the more expensive the CASCO insurance policy will cost him.

Insurance period . The shorter the validity period of the insurance policy, the more expensive it will be each month if recalculated. Therefore, for many motorists, it is more profitable to take out insurance for a long period of time.

Installment payment . Installment plans may increase the cost of the CASCO policy. This is a popular service, but since it involves certain risks, installment policies will be more expensive than those that provide for a one-time payment of the insurance premium.

Insurance history . If the vehicle owner has a break-even insurance history under CASCO or OSAGO, then the price of the policy will be lower.

Availability of an anti-theft system . When signing the contract, you must indicate whether the car has an anti-theft system installed. If yes, then you need to indicate the model name and manufacturer. The more reliable the system, the cheaper the policy will cost you.

Coverage provided for in the contract . If you want to protect your car to the maximum, and when purchasing a policy you specify that you require maximum coverage (theft, damage in all cases, etc.), then insurance will cost more. But at the same time, compensation under CASCO will fully cover your costs.

Availability of a franchise . If, when purchasing a policy, you decide to include a deductible in it, then in the end it will cost you less. But if an accident occurs, the final payment will be equal to the amount of damage minus the amount of the deductible.

If the insurance company refuses an application for CASCO, there are several reasons for this. Perhaps the policyholders misunderstood the terms of the contract, began to act independently with the best intentions - all this often leads to a negative result. Why might an insurance company refuse to pay?

Reasons for refusal to pay under CASCO

Traffic violation . A number of insurance contracts may stipulate that an accident that occurred due to the fault of the insured person is not an insured event. Such traffic accidents may include those that occurred due to significant speeding, driving under the influence of drugs or alcohol, driving through a red light, crossing a double solid line and driving into oncoming traffic. According to traffic regulations, drivers are allowed to enter the road only in a working car.

Incorrect actions in the event of an insured event . It often happens that people lose the opportunity to receive insurance payments under CASCO due to a number of errors. Below are the most common ones.

• Independent full or partial vehicle repair . Many car enthusiasts prefer to repair their car themselves so as not to drive a broken car. They then provide the insurance company with receipts or photographs of the repaired damage and believe that such measures are sufficient. But this is not true: when examining the car, the expert will not be able to assess the extent of damage. As a result, payment will be denied. Therefore, do not repair the car yourself until an appraisal has been carried out by a representative of the insurance company.
• Failure to contact the police in a timely manner . You may not receive compensation for damage under CASCO if you do not report damage to the car immediately after it is discovered. If you leave the scene of the incident, the police will not be able to reconstruct the course of events and the process of damage. Consequently, the protocol will not reflect the reason for their occurrence. As a result, your insurance claim will most likely be denied. That is why it is necessary to call law enforcement officials immediately after an accident or detection of damage to a car.

Policy validity period

This indicator depends on the tariff and the conditions under which the contract was concluded. The standard validity period is one year.

In the insurance market you can find companies that enter into contracts on other terms:

1. For weekends only. The total validity period of such a policy will be much shorter and its cost will be significantly reduced.
2. For two years. Such an agreement is rarely concluded with new clients. This option is acceptable for extension.
3. For a short period: six months, three or one month. This option is chosen by customers who use the car only in the summer.

The start and end dates of the policy are always indicated in the text of the contract.

Is it possible to renew or terminate early?

If the car owner is satisfied with the current terms of the contract, he has the right to extend it. To do this, you must express your desire to the insurer no later than the expiration of the current agreement. If this period is missed, the client will lose some bonuses, for example, for accident-free driving. The cost of a new CASCO insurance will be more expensive.

You can apply for an extension either during a personal visit or by sending a preliminary application from the official website of the insurance company. Afterwards, visit the selected branch and provide the necessary documents. In some cases, a repeat technical inspection may be required.

Regardless of whether the contract was extended previously or not, this operation does not occur automatically. If the client does not visit the office and does not confirm his desire to renew, then the first, second, and all subsequent contracts will be terminated upon expiration.

It is also possible to terminate the insurance contract early. The grounds and reasons for such actions are always contained in the terms of the agreement. The most common is a change of car ownership as a result of sale or donation. The client has the right to expect reimbursement of part of the insurance premium for the unused period. To do this you will need:

• notify the insurer in writing of your desire to terminate the contract;
• provide documents serving as the basis for such a decision. This may be a purchase and sale agreement or a deed of gift;
• write a statement indicating the reason for termination, the date from which this must be done and the account for transferring funds;
• provide other documents upon request.

In controversial cases, if you refuse to compensate for part of the insurance premium, you will be able to defend your rights only through the court. To do this, a statement of claim is drawn up containing detailed information about the policy itself, the vehicle, its owner and the reasons for termination of the contract. If the court takes the plaintiff’s side, he can count not only on reimbursement of funds for the unused period, but also on payment of legal costs.

Questions and answers about CASCO

We have collected for you answers to frequently asked questions about CASCO car insurance.

Conclusion of an agreement

Is there a CASCO discount for a satellite anti-theft system? Do you need a garage or secure parking? According to the terms of insurance, you can choose any place for overnight car storage in our company. We do not require paid guarded parking, and our company does not provide discounts for installing a satellite anti-theft system. However, we do have some mandatory conditions at the time of insurance acceptance for certain car models. You can find out more details by making a correct calculation on our website or in the sales office.

If the car is not yet registered, is the risk of “Theft” valid?

Yes, it works. However, by law you must register the car with the traffic police within 10 working days after purchase.

Is it possible to conclude a contract for an electric car or a right-hand drive car?

There are no general insurance eligibility restrictions by engine type, but your region may have its own restrictions.

Do I have to provide 2 sets of keys and fobs?

You present for inspection as much as you have, this is recorded in the inspection report.

What about exterior body parts?

• Bumpers (front and rear, including trims),
• bumper grille,
• radiator grille,
• front wings,
• left/right side sills,
• rear wings,
• interior/cabin doors (including opening handles),
• engine hood,
• trunk lid/door,
• roof (including metal hatch),
• plugs on body parts,
• headlight covers (if included as standard or insured as additional equipment).

When is it necessary to submit a car for inspection under CASCO insurance?
An inspection is not required if you renew your CASCO insurance contract with us on the same terms as in that year, and you have not had any insurance claims over the past year. Is it possible to get CASCO insurance for six months for a credit car? No, you can only insure your car for 1 year.

Is it possible to get CASCO insurance if there is some damage to the car?

Yes, we can accept such a car for insurance, but the damaged parts will not be insured until you have repaired them and submitted the car for inspection, where we will record that everything is now in order.

Can I be the policyholder when only my father is allowed to manage? Yes, you can be an insured, but the insured event applies only to people who are insured under a CASCO agreement, that is, included in this policy (or the agreement is concluded with the condition “without restrictions on persons allowed to drive the vehicle”). Cost calculation

Why did the cost of CASCO increase, but I was not the culprit of the accident? Under the CASCO insurance agreement, your car is insured, and not the driver’s liability to the victim in an accident, so we compensate for damage regardless of whether you are the culprit or the victim; accordingly, when calculating the cost of the CASCO policy for the next year, each insured event that occurred during validity of the previous agreement. Why has my car become cheaper, but CASCO insurance has become more expensive? Every year the car loses a certain percentage of its value, so the insurance amount under the contract decreases annually. But, if you want depreciation not to be taken into account, it is possible to issue a GAP (non-indexable amount insured).

On the website my car was valued at 1 million rubles, can I increase the price to 1.5 million rubles?

The average market value of a vehicle can either be increased or decreased by only 5%.

Do you have discounts based on marital status or disability? No, such discounts are not provided, but we provide discounts for age, driver experience, accident-free driving under compulsory motor liability insurance or under comprehensive insurance in our company. Insurance case

If the driver is not included in the CASCO policy, will there be compensation in the event of an insured event? Only those drivers who are included in the CASCO policy are insured. But you can always make a policy without restrictions on the number of drivers.

Does Rosgosstrakh Insurance Company PJSC reimburse expenses associated with renting a car while my car is being repaired?

In accordance with the rules of voluntary vehicle insurance, PJSC IC "Rosgosstrakh" compensates the Insured's expenses for renting a car for a limited period while the insured vehicle is under repair. The procedure, conditions and terms for providing a passenger car are established by the insurance contract.

What is the % depreciation per year?

The insurance contract establishes an unconditional deductible for the risks “Theft” and “Damage”, for cases of complete actual and constructive loss of a vehicle, in the following amounts, as a percentage of the insured amount: for a vehicle with 1 year of operation - 20% per year; for vehicles of the 2nd and subsequent years of operation - 12% per year.

What is the total and how much is it?

Total loss of a vehicle is the infliction of such damage to the vehicle that its repair is not economically feasible. This means that the cost of restoration repairs is equal to or exceeds 65% of the actual value of the insured vehicle on the date of concluding the insurance contract, unless otherwise provided by the contract.

If the vehicle is a credit vehicle and the policy is issued for the loan balance, in the event of an insured event, in what amount will payments be made?

Payments will be made in proportion to the insured amount.

Is it possible to pay in cash rather than in repairs?

The priority form of compensation is vehicle repair. In this case, the form of insurance compensation (payment in cash or repair at a service station) may depend on the terms of the concluded insurance contract, the risk for which the claim is made, and other features of the settlement process provided for by the Insurance Rules.

Do I need to show a car repaired after an insured event if the policy is still in effect?

Not necessary if the policyholder repaired the car in our direction. If a payment in cash was received as compensation, then in accordance with the Rules: “After the restoration (repair) of the vehicle, the policyholder is obliged to provide the vehicle for inspection to the insurer. In case of failure to present the vehicle for inspection upon the occurrence of the next insured event, the risk of “Damage” (in case of damage to the vehicle) does not compensate for damage in case of damage to the same parts, components, assemblies of the vehicle, but the risk of “Theft” and the risk of “Damage” in case of complete actual or constructive loss, the amount of insurance payment determined in the manner prescribed by the Rules is reduced by the amount of insurance payment made by the insurer for a previously occurring event.”

Registration procedure

To obtain a CASCO policy you must go through the following steps:

• select an insurer, a specific program and calculate the preliminary cost;
• submit a complete package of documents to the company representative;
• provide the vehicle for inspection by insurance company experts. Based on its results, the owner will be given a certificate indicating all defects, body and engine numbers;
• agree with the insurer’s representative on the terms and nuances of issuing a CASCO policy;
• sign the agreement and pay the required fees;
• receive your copy of the contract and the policy itself.

What documents are needed for registration?

The list of documents for individuals and legal entities is radically different. So for an individual you will need:

1. Passport of the vehicle owner and policyholder.
2. Driver's licenses of all persons included in the policy.
3. STS and PTS.

Additional documents that are not always provided:

• a power of attorney from a notary to carry out insurance, if it was not the owner himself who contacted the company;
• sales contract or receipt with the cost of a new car;
• loan agreement for cars purchased with bank funds;
• diagnostic card;
• expert opinion on the condition of the used vehicle;
• previous CASCO policy in case of contract extension.

List of documents for legal entities:

• documents confirming the registration of a legal entity;
• a certificate from the bank confirming the existence of an account;
• power of attorney and passport of the person issuing the policy;
• VU of all persons included in the policy;
• PTS and STS.

What clauses of the contract should you pay special attention to?

The following clauses of the agreement deserve special attention and study:

1. Existing exceptions to insurance rules. After studying this point, it will become clear in what situations you should not count on receiving compensation.
2. Availability of a franchise. Some insurers include this clause by default, even though the option is voluntary.
3. Possibility of assignment. If there is one, then when a debt arises, the insurer has the right to transfer the solution to the problem to third parties.
4. Procedure for making changes. They should not be carried out only unilaterally; the personal presence of the owner or his authorized representative is necessary.

Common mistakes in contracts

Typical errors and shortcomings:

• incorrectly specified program. This happens due to the client’s carelessness or due to the intentional actions of the insurer’s employees. There may be problems obtaining compensation;
• procedure for receiving compensation. Sometimes there is only one option in this paragraph - repair at any universal partner station of the insurer. Such an agreement infringes on the rights of the insured;
• risk restrictions. For example, payment for theft is not due if the owner has lost one of the sets of keys.

Additional CASCO options

When considering what is included in CASCO insurance, it is very important to take into account the additional benefits of certain programs offered by the company. Some of them simply increase the attractiveness of the offer, but there are also those whose presence is sometimes considered mandatory.

Add-ons include: tow truck services, roadside assistance, collection of documents and certificates, replacement car for repairs from the scene of an accident, delivery of directions for repairs, free taxi, 5% payment without certificates, replacement of glass and headlights without certificates and much more. Each option has specific conditions of use and is selected individually.

The CASCO registration process looks quite simple. However, there are a lot of subtleties, additional options and other factors that not only complicate the choice of a specific policy, but also increase its cost. Therefore, sometimes it is better to use the services of professionals who will tell you how to profitably and easily purchase CASCO insurance, which is necessary specifically for your purposes.

Damage compensation procedure

If a traffic accident occurs involving another vehicle, the driver is obliged to notify the insurer. Receiving compensation is possible subject to compliance with the rules established by the contract. If the citizen is not recognized as a violator, the insurance company can subsequently recover money from the culprit of the accident under CASCO.

In subrogation, the firm pays funds to the injured party. If the client did not comply with traffic rules, he can count on compensation for the restoration of his own car, but payment for the damage to the victim is made from his personal account.

Insurance notification

You must report an accident at the scene of the incident by calling the hotline specified in the contract. CASCO is a voluntary form of vehicle insurance. The legislation does not provide for a time limit for contacting the company in an emergency to receive compensation. The company that issued the policy independently determines the period of notification of the occurrence of an insured event. Within the established time frame, the car owner must personally provide evidence of the traffic accident.

Submission of documents

To receive compensation, the company's client is required to provide papers confirming the occurrence of an insured event. List of documents for compensation of damage:

• a valid CASCO policy;
• internal passport;
• driver's license;
• certificate of technical inspection of the vehicle;
• vehicle passport;
• car registration certificate;
• accident report;
• resolution on an administrative offense or refusal to initiate a case;
• expert opinion;
• receipt for payment for additional services (tow truck, parking).

The citizen provides the originals, from which a copy is made. In addition to the papers, the client attaches a statement written in free form. The document indicates the name of the company, data of the participants in the accident, facts about the emergency, damage caused, amount of compensation, bank details for charging money.

Expertise

To assess the damage caused to the vehicle, the insurer sends a company representative to the scene of the accident. An employee inspects the vehicle to identify damaged parts. The participant in the incident has the right to conduct an independent examination at his own expense after notifying the insurance company of the decision made.

Deadlines for receiving compensation

The law does not establish the time for calculating payments under a CASCO policy. The period for compensation for damage is specified in the contract. The period may be extended if there is a queue for compensation. If there is a justified delay, the insurer is obliged to notify the client in writing. In case of violation of the established deadlines, the citizen has the right to send a pre-trial claim to the company. If the damage is not compensated within 7 days, the client can appeal to a higher authority.

What is included in CASCO for cars

The insurance system is quite complex and has a number of specific subtleties. Most companies offering such services allow the client to independently choose the options he needs, suggesting a specific percentage of compensation for a particular damage. That is why the insurance contract must be approached very responsibly, even if it is the so-called “full CASCO”. It may have its own additions that are not found in similar documents from other companies.

Essential Requirements

• The final cost of the insurance policy will be calculated taking into account the estimated insurable value of the car.
• The list of insured events includes a number of additional conditions.
• There are a number of nuances regarding the start date of insurance. According to the conditions of some insurance companies, the policy comes into force after the vehicle has been inspected.
• Scheme of actions of the insured person in the event of an insurance precedent. The client must make a call to the insurance organization within a strictly limited time and report the incident.
• Depending on the conditions of the insurance company, all additional equipment installed in the car may be insured separately from the car itself.