A motorist can receive a service from the State Traffic Inspectorate on a first-come, first-served basis or by appointment. The second option is more convenient and will help save time. To register your car or perform another procedure at a convenient time, you should select a suitable branch in advance, prepare the documents correctly and sign up. We will tell you further how to get a ticket at the traffic police or take a queue at the traffic police remotely.
Pre-registration at the traffic police
Modern technologies allow you to get in line at any MREO in Moscow without leaving your home. This is especially true now, when citizens are not recommended to visit crowded places unless absolutely necessary. Government services, including the traffic police, do not stand aloof from technology; with the help of specialized online services, motorists can register vehicles, re-register a license or restore lost documents, spending a minimum of time and effort.
The electronic queue allows you to submit an application, pay the state fee online, and also select the appropriate branch. By signing up online, a motorist can receive the following services from the Moscow State Traffic Inspectorate:
- register a vehicle
- temporarily stop registering a car or deregister it
- replace a driver's license after expiration
- pass the traffic police exam
- restore lost documents (driver's license, technical passport or car registration certificate)
The list of procedures for which you can sign up online is gradually increasing.
Public services do not select a department for submitting documents
So what should you do if you don’t select a department to submit documents at the State Services?
Most often, users complain about problems when registering for a driver's license and state that:
- There is no choice of state traffic inspectorate units at State Services at all;
- The traffic police department is not selected for State Services;
Note! If, when submitting an application for payment of 10,000 rubles for children from 3 to 16 years old, the portal informs you that the child’s SNILS is “incorrectly indicated,” then you need to fill out this data about the children in the personal data section in your personal State Services account. The same applies to the problem when “All required fields about the child must be filled in.”
It is logical that users have questions about how to even choose a department in the State Services. In fact, the State Services portal provides a function to select a convenient unit. And the above problems arise mainly for the following reasons:
- Technical work on the portal - in this case, some services often become temporarily unavailable, which users are usually warned about in advance. In this case, users can only wait and try to receive the service later;
- Malfunctions of the portal - yes, this unfortunately happens, although not so often. We can only recommend the same thing as in the previous paragraph - log into the portal later;
- The user's browser malfunctions - although, of course, this is unlikely. However, you can try logging into the State Services portal through a different browser; File a complaint or leave a review
- It’s also worth trying the method suggested by several subscribers - just enter the name of your city without the “g.”, and it will work . Judging by the numerous positive comments, Oleg’s method really works for many users!
- Some users note that disabling the ad blocker in the browser or turning on the VPN helped them solve this problem.
Summarizing the above, it should be noted that all services presented on the portal must always be available to users. Problems arise mainly due to technical work on the portal or malfunctions of the site.
Most of the functionality on the State Services portal is that the user can remotely apply for documents - a driver’s license, passport, and so on. However, remote submission of an application does not eliminate the need to visit the relevant department to receive a certain certificate or identification. Therefore, the last block is the opportunity to select the nearest branch, where, after approval, the citizen is going to go. In some cases this last block does not work correctly.
Advantages of the electronic queue
The positive aspects of electronic registration in MREO are obvious - you do not have to waste hours waiting in line under the office. The main advantages noted by motorists:
- Save time. The driver can prepare in advance everything necessary to perform registration actions, without having to stand in the usual line.
- Possibility to fill out all required forms online. Application forms are available on the State Services website and the official website of the State Traffic Inspectorate.
- Transparency of the operation. The user of the online service can always carefully read the rules of the procedure, carefully fill out the forms, without rushing
- Recording the execution time of actions. If an application for car registration is submitted within 10 days after purchase, but the car is registered later, the driver will not have to prove his case and pay a fine for violating the vehicle registration deadlines
Important! According to current rules, an application to register a vehicle must be submitted within 10 days after signing the purchase and sale agreement. Violation of the deadlines established by the state threatens the vehicle owner with fines of up to 2,000 rubles. The exception is vehicles purchased abroad; the owner has 30 days to register it.
Registration online
Important! Despite the fact that online registration is the easiest way, you will first need to take a number of steps related to registration and authorization in your personal account on the website of electronic government services.
Using the Internet portal, motorists can sign up for vehicle registration, apply for a driver’s license renewal, deregister a vehicle, obtain state license plates for vehicle registration, etc.
Sign up on the traffic police website
You can pre-register on the official website of the State Traffic Inspectorate. Let's look at the procedure using the example of vehicle registration. The first thing a car owner needs to do is create an account on the website; without it, you won’t be able to use the service. To create an account you will need:
- SNILS number
- place of residence
- contact phone number
Registering a car using the traffic police website does not take much time. The procedure is as follows:
- statements
- Fill out the form, save it, print one copy
- Select the appropriate one from the list of branches
- Choose a convenient time for your visit
- Submit your application
After registration, it is recommended to familiarize yourself with the rules for performing registration actions and prepare documents in advance. It is worth arriving at the station on time so that your appointment is not cancelled. Other procedures are carried out similarly - you need to download the appropriate application form and repeat all the steps described above.
How to choose a convenient traffic police unit in government services
The unified public service portal has been successfully operating for a long time. However, some users encounter many annoying problems that are often difficult to resolve on their own. According to statistics, the most common mistakes occur when submitting an application to the State Traffic Inspectorate or when issuing a foreign passport.
A particular disadvantage is the inability to choose a suitable traffic police unit in your city. In this article we will try to find out the reasons for such failures and try to solve them ourselves. Why can’t the required unit be selected on the civil service portal. Unified service for public services is a convenient tool that acts as an intermediary between the consumer and the authorized body or authority. With it, you no longer have to waste precious time and nerves waiting in endless queues, because services are provided electronically. The portal maintains cooperation with most municipal institutions at the regional and federal levels. To access the portal, you need a modern mobile phone or desktop computer on which you can access the network. Some users sometimes encounter problems that prevent them from fully receiving a particular service. During a meeting at the traffic police department to register a vehicle, obtain a driver's license or other proposals, at the very end of the questionnaire you must select the department of the State Automobile Inspectorate in the civil service with which you plan to cooperate and where you intend to get the result. It is at this stage that the program most often fails. Users complain that when trying to determine the desired department or office, the system does not find anything or after saving the result. Such an error is extremely negative for the site, since without specifying the branch address, the application will not be accepted for consideration and further processing. What is the reason for such problems?
Below we will examine in detail the most common sources of errors and methods for correcting them.
Registration through State Services
A convenient, but not the easiest way to join the electronic queue is to use the Internet service Public Services. The site allows you to submit an application, select the date and place of the registration procedure, and even pay the state fee with a 30% discount. However, not everyone can use the functionality of the service. The user will have to go through a rather lengthy and complex registration.
Simplified registration on the portal provides partial access to services - this is not enough to register vehicles and perform most registration actions.
Creating a standard account provides access to almost all services of the service. But in order to perform registration actions with the traffic police, complete registration on the portal is required, which opens access to all services. To create such an account you will have to spend time and effort, and carefully follow the instructions.
After creating an account, the user's data must be verified by the relevant government authorities, the Migration Service and the Pension Fund of the Russian Federation; this may take several working days. And to receive confirmation you will have to contact the multifunctional center or wait for a notification by mail. Only after confirming the data can you fill out the application.
The procedure for a citizen who wants to register a car:
- In the “Service Catalog” select the “Authorities” section
- Select the Ministry of Internal Affairs of the Russian Federation (the traffic police belongs to this public service)
- Select category “registration”
- Fill out the form (enter all requested details of the vehicle and owner)
- Study the rules, confirm the application
After submitting the application, the user receives details for paying the state fee. You can pay using a card of any popular payment system or e-wallet. The receipt confirming payment should be saved and printed.
After completing all the steps, the user receives a corresponding notification with confirmation of the electronic queue. When visiting the selected unit in person, you must have the original documents with you. To register a car, you will need:
- statement
- Passport of the car owner (or a proxy + notarized power of attorney to perform registration actions)
- technical passport of the vehicle
- old registration certificate (if the car is re-registered to another owner)
- purchase and sale agreement (donation agreement or equivalent confirmation of ownership)
- state duty payment receipt
Important! The MTPL insurance policy is not included in the standard list. However, you need to insure the vehicle before registering it with the MREO. You can apply for a policy during a personal visit to the insurance company or online on its official website. If the car is more than three years old, insurance is issued if there is a diagnostic card obtained based on the results of a technical inspection. State Traffic Inspectorate employees check the availability and validity of an insurance policy using an electronic database. Uninsured vehicles are not registered.
How to get a ticket from the traffic police?
If you do not want to join the electronic queue, obtain a ticket directly from the traffic police department. To do this, use the self-service terminal. The procedure is simple:
- Select the service of interest on the terminal display
- Enter your passport details
- Select the time to receive the service
- Print the coupon
The main disadvantage of this method of making an appointment is the need to personally visit the branch, and sometimes stand in line at the self-service terminal. In order not to waste time in line, it is worth visiting the site as early as possible; it is better to come when it opens, if possible.
Please note that recording for the current day is performed in the morning.
A coupon is an alternative to a receipt printed by a terminal. Appropriate devices are installed in each area. The coupon indicates the visitor’s serial number by which he will receive the service, the time and date of the appointment.
It is important to remember that if you lose your ticket or are late for your appointment, you will be denied registration or another procedure. In this case, you will have to register again. The number of coupons is limited - from 50 to 300 coupons per day, depending on the unit and the number of windows for receiving citizens.
Important! Tickets are issued only on the day of application to the traffic police; the next day they are no longer valid. It is impossible to receive a ticket on one day and go through the procedure at the State Traffic Inspectorate on another.
Quickly make an appointment at the Moscow traffic police
Our company does not offer to buy a traffic ticket. By contacting us, you can remotely sign up at any convenient department in Moscow to register a vehicle or undergo another procedure. We officially provide services to the State Traffic Inspectorate of the capital; our representatives work in all districts of the city, helping motorists complete registration procedures correctly and without queues. Experienced specialists advise, help clients prepare all the necessary documentation, draw up applications themselves, in accordance with current rules and requirements of the traffic police, and pay fees. Each stage of the procedure is carried out promptly and formally. No prepayment required.
All you need to do to make an appointment is leave a request online or call the number listed on the website. The company's consultants will answer all your questions, recommend the nearest unit and suggest a suitable time for the visit, and tell you what documents to prepare for a particular procedure.
Our employee will meet you at the traffic police department, promptly draw up and submit an application, pay the fee and go through all stages of the procedure for you. You can order from us:
- Registration of a vehicle (car, truck, trailer, motorcycle)
- Deregistration of vehicles (before sale, disposal, export abroad)
- Re-registration of STS (when changing the owner, changing the color or re-equipment of the car, changing the owner’s passport data)
- Replacing or restoring a technical passport
- Replacing or maintaining registration plates
- Replacement, renewal and restoration of a Russian driver's license
- Registration of an international driving license
- Auto insurance (OSAGO, CASCO)
The company’s specialists will help you complete any procedure in just 40 minutes, avoiding queues. We guarantee a positive result, compliance with deadlines and no fines. Prices for all types of services are indicated on the website. For details, please contact our consultants by phone.
